PRIVACY POLICY

Last Updated: August 27, 2026

At Well Seasoned Chef, we believe your personal information deserves the same kind of care and respect we would want for our own.

We created this Privacy Policy to explain, as clearly as possible, what information we may collect when you visit our website, ask to be notified about Well Seasoned Chef, join Letters from Saigon to Texas, become a member, contact us, or use our services — and what we do with that information.

We don’t want this page to feel more complicated than it needs to be. In simple terms: we collect the information we reasonably need to operate Well Seasoned Chef, communicate with you, provide the things you request, mail your letters and materials, process payments, and maintain our website and services.

Please read this Privacy Policy carefully.

1 — INFORMATION WE MAY COLLECT

Depending upon how you interact with Well Seasoned Chef, we may collect information such as:

  • your name;
  • email address;
  • mailing or shipping address;
  • billing address;
  • telephone number, if you provide one;
  • membership and account information;
  • communication preferences;
  • information you voluntarily provide when contacting us;
  • transaction and purchase information;
  • information necessary to fulfill mailed letters, materials, products, or services; and
  • technical information associated with your use of our website.

You are not required to provide personal information simply to browse portions of our website, although certain information may be necessary to join a membership, receive mailed materials, make a purchase, create an account, or use particular features.

2 — EMAIL AND LAUNCH NOTIFICATIONS

If you provide your name and email address to receive information or launch notifications from Well Seasoned Chef, we may use that information to send you the communications you requested and other closely related information about Well Seasoned Chef.

We may use a third-party email service provider to help us manage and deliver these communications.

You may stop receiving optional marketing or informational email communications by using the applicable link provided in those emails or by contacting us.

Please understand that even if you choose not to receive optional communications, we may still send necessary transactional or service-related messages concerning an active membership, purchase, payment, account, mailing, security matter, or request you have made.

3 — MEMBERSHIP AND LETTERS FROM SAIGON TO TEXAS

When you join Letters from Saigon to Texas or another Well Seasoned Chef membership or service, we may collect information necessary to establish and maintain your membership.

This may include your name, email address, mailing address, membership status, billing status, preferences, and information concerning mailings or materials sent to you.

Because Letters from Saigon to Texas includes physical mailed materials, we need an accurate mailing address in order to provide that service.

We use this information to administer your membership, prepare and deliver your materials, provide member access, communicate with you about your account, and provide customer service.

4 — PAYMENT INFORMATION

Payments may be processed by third-party payment processors.

When you make a payment, your payment information may be collected and processed directly by the applicable payment provider under its own privacy and security practices.

We do not intentionally collect or store complete credit-card numbers on our own website unless we specifically disclose otherwise.

We may receive limited transaction information from a payment processor, such as confirmation that a payment was completed, the amount and date of a transaction, membership or order information, and limited payment-method information necessary for recordkeeping or customer service.

5 — HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • operate and maintain Well Seasoned Chef;
  • provide Letters from Saigon to Texas and other services;
  • establish and administer memberships;
  • prepare and mail letters, recipe cards, keepsakes, labels, bookmarks, photographs, printed materials, and other membership items;
  • process and document transactions;
  • communicate with you;
  • respond to questions and requests;
  • provide customer service;
  • maintain membership and account records;
  • send requested notifications and communications;
  • improve our website, content, and services;
  • protect our website, members, and business from fraud, misuse, security threats, or unlawful activity;
  • comply with legal, accounting, tax, and regulatory obligations; and
  • enforce our Terms of Service and other applicable policies.

We may also use information in other ways when you specifically ask or authorize us to do so.

6 — WHEN WE MAY SHARE INFORMATION

We do not sell your personal information to advertisers.

We may share limited personal information with trusted service providers when reasonably necessary to operate Well Seasoned Chef.

These providers may include companies that assist with:

  • website hosting;
  • email delivery and communication;
  • payment processing;
  • membership or account management;
  • website security;
  • analytics and technical services;
  • printing and fulfillment;
  • postal or shipping services; and
  • other services necessary to operate our business.

These third parties may process information according to their own privacy policies and contractual obligations.

We may also disclose information when reasonably necessary to comply with law, legal process, court orders, governmental requests, protect our legal rights, investigate fraud or security issues, protect the safety of others, or prevent unlawful activity.

7 — COOKIES AND SIMILAR TECHNOLOGIES

Our website and the third-party services that help operate it may use cookies and similar technologies.

Cookies are small files or pieces of information that may be stored on your device when you visit a website.

They may be used to:

  • keep website features functioning;
  • remember preferences;
  • maintain sign-in sessions;
  • understand how visitors use the website;
  • improve performance;
  • provide security; and
  • support services provided by third-party technology providers.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the operation of some website features.

Where required by applicable law, we will provide appropriate choices or notices concerning nonessential cookies.

8 — WEBSITE ANALYTICS AND TECHNICAL INFORMATION

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, security tools, or other technology providers.

This information may include:

  • Internet Protocol (IP) address;
  • browser type;
  • device type;
  • operating system;
  • pages visited;
  • approximate date and time of visits;
  • referring pages or websites; and
  • other technical information concerning website activity.

We may use this information to understand website performance, improve our services, troubleshoot problems, and help protect the website from abuse or security threats.

9 — THIRD-PARTY WEBSITES AND SERVICES

Well Seasoned Chef may use or link to third-party services, including payment providers, email services, video platforms, social-media platforms, website-hosting providers, postal or fulfillment services, and other technology providers.

Those businesses operate independently and may have their own privacy policies and practices.

This Privacy Policy applies to Well Seasoned Chef’s handling of personal information and does not control the privacy practices of independent third parties.

We encourage you to review the privacy policies of services you choose to use.

10 — SOCIAL MEDIA AND COMMUNITY FEATURES

Well Seasoned Chef may maintain social-media pages, groups, or community spaces through third-party platforms.

Information you choose to post publicly or share with other participants may be visible to others according to the settings and policies of the applicable platform.

Please use care when sharing personal information in public posts, comments, groups, or community areas.

11 — PHOTOGRAPHS, STORIES, TESTIMONIALS AND SUBMISSIONS

From time to time, members, readers, friends, or visitors may voluntarily send us photographs, comments, stories, testimonials, recipes, or other materials.

We will not intentionally publish private correspondence as a testimonial or promotional statement without permission.

If you intentionally provide material for publication, promotion, community sharing, or another identified purpose, we may use it for that purpose in accordance with our Terms of Service and any agreement made with you.

12 — DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, accounting, tax, legal, security, and recordkeeping purposes.

Different types of information may be retained for different periods.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to legal and operational requirements.

13 — DATA SECURITY

We take reasonable administrative and technical measures intended to protect personal information within our control.

However, no website, Internet transmission, electronic storage system, postal system, or third-party service can be guaranteed to be completely secure.

For that reason, we cannot promise absolute security.

You are responsible for protecting passwords and other account credentials associated with your membership or account.

Please contact us promptly if you believe your Well Seasoned Chef account or personal information associated with our services has been accessed without authorization.

14 — YOUR PRIVACY CHOICES AND RIGHTS

Depending upon where you live and applicable law, you may have rights under applicable privacy laws concerning certain personal information we maintain about you.

These may include rights to request access, correction, deletion, or other information concerning our use of your personal information.

You may contact us to make a privacy-related request.

We may need to verify your identity before completing certain requests.

Some information may need to be retained despite a request for deletion when reasonably necessary to comply with legal, accounting, tax, fraud-prevention, transaction-record, or other legitimate obligations.

15 — TEXAS PRIVACY RIGHTS

Residents of Texas may have additional rights under applicable Texas privacy law.

Where such laws apply to Well Seasoned Chef and to the particular information involved, we will honor applicable rights as required by law.

Privacy requests may be submitted using the contact information at the end of this Policy.

16 — CHILDREN’S PRIVACY

Well Seasoned Chef is not intended to knowingly collect personal information online from children under the age of 13 without appropriate parental or legal authorization.

If we learn that personal information from a child under 13 has been collected in a manner inconsistent with applicable law, we will take reasonable steps to delete it.

17 — BUSINESS CHANGES

If Well Seasoned Chef is reorganized, sold, merged, transferred, or otherwise undergoes a business transition, information associated with the business may be transferred as part of that transaction where permitted by law.

Any successor receiving personal information would remain subject to applicable privacy obligations concerning that information.

18 — DO NOT TRACK AND PRIVACY TECHNOLOGIES

Internet browsers and devices may provide privacy settings or signals concerning tracking technologies.

Because technologies, browser signals, and legal requirements continue to evolve, our response to particular signals may depend upon the technologies used on our website and applicable law.

Where legally required, we will honor applicable recognized privacy mechanisms.

19 — CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time as Well Seasoned Chef grows, our services change, technology changes, or legal requirements change.

When we update this Policy, we will post the revised version on this page and update the Last Updated date.

If a change materially affects how we use personal information, we will provide additional notice when required by applicable law.

20 — CONTACT US

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Well Seasoned Chef

Email: Support@WellSeasoned-Chef.com

Additional business or mailing contact information may be provided on our Contact page.